faq
Returns
*At this time we do not accept any returns or exchanges-
As many of you know LXL is a one bimbo show where all items are designed, created, repurposed, inspected and shipped by just me. In no means am I pro seamstress; just a girl who likes to craft on clothes.
Natural signs of wear should be expected for vintage, pre-loved, and reworked items. Any notable flaws will be mentioned in the product description. Sizing varies by item and will be noted along with measurements. Should you have any questions regarding a specific item please contact before placing an order.
As a small business, providing customer service that exceeds expectations is what I strive for, if you are unhappy with the quality of your purchase or believe something has been overlooked please email lovelyxlethal@gmail.com and I will try my best to fix any shortcomings.
Shipping & Delivery
Orders are processed and shipped within 7-10 business days unless express mail (additional rates apply) was selected during checkout. Order confirmation and tracking information are sent automatically via email. We are not responsible for packages that may be lost or damaged once shipped.
You also have the option to select Priority Mail International (ships in 6-10 days) or Priority Express International (ships in 3-5 days) at checkout (additional rates apply).
Our Packaging
All of our packaging is carefully selected or reused. When possible we strive to use material that is recyclable and/or biodegradable.
xoxo Gelato